Privacy Policy

Rev. June 2022

AV Aerospace Ltd (AVA) understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.avaerospace.com (“Our Site”) and we will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully to understand how we process your information and the rights you have in relation to your information. When you visit our site the only personal information taken is described herein this Privacy Policy and in our Cookie Policy.

Who Are We?

AVA provides engineering design and support services for Avionics systems integration, Certification activities, Production activities, and Technical Publications, to support the delivery of STCs and minor modifications to fixed wing aircraft and rotorcraft.

AV Aerospace Ltd (AVA) is a limited company registered in England under company number 13832618;

Registered / main trading address: 70 Priory Road, Kenilworth, Warwickshire, CV8 1LQ

Email enquiries: info@avaerospace.com

Phone enquiries: +44 (0) 1788 486026

VAT number: 399 8414 28

Definitions and Interpretation

AVA, We, Us, Our” – means AV Aerospace Ltd. Refer to “Who Are We?” for address and registration details.

Our Site” – means this website www.avaerospace.com.

Personal Data” – means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site when filling out our Contact Form, or when you email an AVA representative directly with an enquiry, or when you send an email enquiry to info@avaerospace.com, sales@avaerospace.com, or the information contained on your business card, or when you exchange your contact with us directly in a business context.

Cookie” – means a text file placed on your computer or device by Our Site when you visit certain parts and/or when you use certain features of Our Site. Refer to Our Cookie Policy for full details of cookie usage.

What Does this Policy Cover?

This Privacy Policy applies to data you provide when using Our Site, or via direct enquiry emails sent to info@avaerospace.com, sales@avaerospace.com, or direct email enquiries/ phone calls to AVA business representatives, or business cards exchanged at business events or business meetings.
Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

What data do we collect?

Depending upon your use of Our Site and the information you provide on Our Contact Form on the website, in your direct email enquiries to info@avaerospace.com, sales@avaerospace.com, direct email to Our business representatives, phone correspondence with us, business cards exchanged at business events and meetings, We may collect some or all of the following personal data:

Note: When you visit Our Site, your IP address is not recorded on Our server.

  1. Name
  2. Business or Company name
  3. Job title
  4. Profession
  5. Contact information such as email addresses and telephone numbers

 

How do we use your personal data?

All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the Data Protection Act 1998 and the GDPR at all times. For more details on security see “Security”.
 
Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because we need to reply to your enquiries, because you have consented to Our use of your personal data (when submitting a Contact Us form on the website), because you have exchanged your business contact details with us (e.g. exchange of business cards in an business context), or because it may be under your legitimate interest (as part of the business). 
 
AVA will never sell your personal data, and you will never be sent any unlawful marketing or spam from Us.
 

What are my rights?

Under the GPDR, you have the following rights, which this Policy and AVA’s use of personal data have been designed to uphold:

  1. The right to be informed about Our collection and use of personal data;
  2. The right of access to the personal data We hold about you (see “What Data Do We Collect?”);
  3. The right to rectification if any personal data We hold about you is inaccurate or incomplete (see contact details in “Who Are We?”);
  4. The right to be forgotten – e.g. the right to ask Us to delete any personal data We hold about you (see contact details in “Who Are We?”);
  5. The right to restrict (i.e. prevent) the processing of your personal data;
  6. The right to object to Us using your personal data for particular purposes;
  7. The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation); and
  8. Rights with respect to automated decision making and profiling.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in “Who Are We?”.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

How and Where do you store or transfer my personal data?

We only keep your personal data for as long as We need to in order to use it as described in “How Do We Use Your Personal Data?”.
 
Your data will be stored in the UK at our registered office (see “Who Are We?” for details) and on our Microsoft Office 365 Email Server. We use modern data storage and security techniques to protect your personal information from unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss.
 
Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.
 

How and Why do you share my personal data?

Please note that we may on occasion share your information with third parties who supply services to you on our behalf. These may include payment processing, delivery of goods, and subcontractor or supplier agreements entered for the sole purpose of delivering Our services to you. In some cases, the third parties may require access to some or all of your data. However, we will ensure that all such entities keep your personal information confidential and secure and only use it for the purposes that we have specified and have informed you of.
 
We will not share any of your personal data with any other third parties for any purposes without your specific consent, unless where we are required to do so by law, or where it is necessary for the purpose of, or in connection with legal proceedings or in order to exercise or defend legal rights.
 

How can i control my personal data?

In addition to your rights under the GDPR or when you submit personal data via Our Site, direct enquiry emails to info@avaerospace.com, sales@avaerospace.com, any of Our business representatives or exchange business cards with us, you may be given options to restrict Our use of your personal data.

How can i access my personal data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown on our website (see “Who Are We?”).

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within less than 30 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

Changes to this Privacy Policy

We may change this Privacy Policy periodically. A change may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection, or if GPDR guidance is revised.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site, or in the in the event of other contexts described in “What Data Do We Collect?”, following the alterations. We recommend that you check this page regularly to keep up-to-date.